AI voice agent · Concierge services

Your concierge service answers travellers at any hour

Travellers and owners call day and night. Adele answers requests, handles bookings and logistics questions while you manage the properties.

Adele, Callkom AI voice agent for Concierge services

Talk to Adele

● Online · Concierge services agent
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Free call · 1-minute demo
The problem

The calls you simply can't all take

Travellers call at all hours, including at night.

Logistics requests (check-in, keys, issues) are constant.

Impossible to be available for every owner and guest.

The solution

An AI voice agent that knows your business

Set up for concierge services, it answers, informs and acts like a member of your team — around the clock.

  • Answering traveller questions 24/7
  • Handling booking and information requests
  • Routing urgent requests to the right person
  • Structured escalation per property
Concierge services agent
Availability24/7
Appointment bookingEnabled
Smart transferEnabled
Call summaryText + audio
Setup time15 minutes
Pricing

Clear pricing, from €49/month

No commitment. Same platform access on every plan.

Essential

€49/mo
250 min · ~250 calls

Pro

€99/mo
500 min · ~500 calls

Business

€199/mo
1000 min · ~1000 calls

See full plans →

FAQ

Concierge services voice agent: your questions

Does the agent handle night calls?
Yes. That's one of its great strengths: Adele answers travellers 24/7, including nights and weekends, without tying up your team.
Can it handle several properties?
Yes, you enter each property's information and the agent answers precisely based on the request and the relevant unit.
Does it handle emergencies (check-in, issue)?
Yes, you define the rules and the agent transfers or escalates urgent requests as a priority.
Is it suitable for a small concierge service?
Absolutely, from an independent managing a few units to a multi-property concierge service.

Test Adele the way your next customer would

One free call, one minute, and you'll see what Callkom can do for concierge services.